Contact
Getting in touch
Support runs through the platform rather than through informal channels, so every request is recorded against the right account and handled by the right team.
Account support
Signed-in members should raise a support ticket from the dashboard. Tickets are attached to your account, so we can answer questions about your positions without asking you to share sensitive details over email.
Compliance & verification
Questions about identity verification, document requirements, or source-of-funds checks are handled by the compliance team through the verification section of your account.
Complaints
Formal complaints are logged, acknowledged, and tracked to resolution. The operating entity is responsible for publishing its registered contact details and complaint-handling timescales for its jurisdiction.
No public postal address, telephone number or support email is shown here because none has been supplied by the operating entity. Provide those details and they will be published on this page.